Shipping Policy

1. We offer free shipping for orders shipped within the continental United States. 

2. All orders will be shipped within same day (order by 3pm CT) or 24 hours except for special circumstances, such as backorder or pre-order.
3. Please allow up to 24 hours for a response due to the impacts of the holiday and COVID-19. 

Shipping Policy

1. The shipping address should be a physical address.
2. For all products placed on the website, we DO NOT ship to P.O. box address.
3. For floor mats, trunk organizers, light bars, custom bracket, jump starter, and Tesla accessories, we do not ship to the address below:
Puerto Rico, US Virgin Islands, US Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands, Alaska, Hawaii, APO/FPO.

4. If you place the order on the official site, you will get two notification emails for order confirmation and tracking information. If you need any support, send us a email to get quick support.
Once the order is placed please allow us 1-2 business days for packing and shipping, checking the order information is a very important step to build a better shopping experience.

• 1 to 2 days shipping (excluding weekends) if the order is placed on the business day.
• Monday shipping if the order is placed on the weekend.
  
  

5. Tracking number provided by all of our shipping companies are an estimate only. The expected delivery date does not mean that it will be guaranteed to show up on that date.
All of our stores provide the same shipping options in the USA

• USPS Ground Advantage (3-7 business days) 
• USPS Priority Mail (2-5 business days)
• UPS Ground (3-7 business days)
• FedEx Ground (3-7 business days)

6. We could not process the refund for the lost package, but we can only ship the new one instead.

Holiday Delivery Time

Why my shipment does not move?

• It doesn't mean your order has not been shipped out. We ship out all of the orders in 2 business days. This situation may happen because of the high volume of shipments sent through USPS & UPS during holiday season. Please contact us if USPS lost your package, or you haven't received your order in 14 days.
• If the tracking shows delivered but the orders are not in your mailbox or it has been a few days but still no update on the tracking, please notify us to solve this issue and make sure you will get the package.

International Shipping

We could not offer the international service.

 

Additional Notes

If the wrong information is provided (address, phone, email) and results in your shipment being undeliverable, the customer is responsible for the shipping cost for the 2nd shipment.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us Here